Success at work depends not only on what you do, but how you work with others. This course helps participants develop practical skills for navigating workplace relationships with confidence and professionalism. Through real-world scenarios and interactive discussion, learners will explore communication styles, managing difficult conversations, understanding workplace dynamics, and building positive working relationships across roles and personalities. Ideal for employees at any stage of their career who want to strengthen collaboration, reduce conflict, and create a more productive work environment.

Gain confidence in creating basic formulas and functions with relative and absolute references. Understand operator precedence and how it affects formulas. Learn about the different parts of a function and how to create arguments to calculate values and cell references. Excel includes common functions that can be used to quickly find the sum, average, count, maximum and minimum value for a range of cells

Learn the basics of Microsoft Office 365, including Word, Excel, PowerPoint, and OneDrive. This beginner-friendly course focuses on essential skills to help you create documents, manage data, build presentations, and store and share files efficiently using today’s Microsoft tools. 

This class is for final year apprentices who will, as journey workers, soon be responsible for passing on their skills to new apprentices.  Developed by the Bureau of Apprenticeship Standards, this 8-hour course teaches soon-to-be journey workers how to serve as a mentor and job coach, how to provide hands-on skill training, how to give positive and effective performance feedback, and explores the characteristics of a positive and diverse work environment. Please note that this is a Blackboard online course. If you are not a current/former student of Blackhawk Technical College you will receive login credentials 3-5 days after registering. 

This BLS course trains healthcare workers and other personnel to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. 

Learn the basics of Microsoft Word, PowerPoint, and Excel. Explore how to effectively format documents in Word, create engaging presentations in PowerPoint and how to format and use simple formulas in Excel.

Take your Microsoft Word skills to the next level in this intermediate course designed for users who are comfortable with the basics and ready to work more efficiently. Participants will explore advanced formatting techniques, styles and themes, tables, headers and footers, and document layout tools. The course will also introduce features such as track changes, comments, basic mail merge, and working with longer documents. Ideal for individuals looking to improve productivity and create more polished, professional documents for work or personal projects.

Develop your understanding of how Excel uses logic with functions like AND, OR, COUNTIF, IF, and Nested IF. Perform calculations with SUMIF, AVERAGEIF, OR COUNTIF when a specific condition is met. Use VLOOKUP and XLOOKUP to search for specific information in a table. Find out how to name cells and ranges, and then use them in formulas. Learn how to link cells within worksheets and workbooks, and how to create 3D formulas across worksheets and workbooks. Locate errors by utilizing Auditing to find precedents and dependents related to a function. Enable the Watch Window to view out of sight cells. Use Data Validation to limit the type of data that can be entered into a cell and to create a drop-down list.