We try to accomplish a great deal at work each day, right? We juggle a wide range of tasks and need to provide attention to our people with the deadlines looming. Learn how to better use your time, get lots done, and still make those important connections with your people. This workshop will help you improve your time management skills, hold more effective meetings, and conduct presentations so that your message is received well. Increase your confidence as a leader by improving your daily effectiveness. 

Whether we are dealing with external forces that keep us on our toes, or we are implementing an organizational strategy, change is a constant factor in our lives. Helping employees manage change is a required skill for leaders. This workshop provides methods for successful change management that includes the key to getting it right more times than not.

Participants explore the components of an effective team environment. Individual roles within the team and team problem-solving are examined and applied. The role of effective communications and its importance to team success is discussed.

Participants will learn how to define a conflict and use a 3-step conflict resolution model. The Three F’s are used to get to the heart of the problem as quickly as possible. Learn why people don’t do what they are supposed to do and ways to deal with problems leading to conflict. Lastly, participants will learn how to deal with the stress that inevitably appears when managing conflict situations.

Participants will learn about the four generations in our workplaces and how the generational similarities and differences can be viewed as an asset. Learn how to avoid frustration by gaining an understanding of the individuals from the generations have skills, talents, and knowledge to be appreciated and shared. Learn how to make this happen to gain a competitive advantage with your specific workforce.

Participants will learn basic problem-solving techniques and the concept of Six Sigma. Problem-solving tools such as 5Whys and Fishbone Diagraming are learned and practiced. Personal accountability for problem-solving while on the job is emphasized.

Holding employees accountable starts with setting clear expectations and goals. When everyone understands what is expected it is easier to get work done. There are times when leaders have to facilitate difficult conversations for employee behavior that has missed the accountability mark. This workshop provides a practical way for leaders of all levels to improve accountability in the workplace by applying methods that really work…and start with establishing relationships based on trust. Several models of workplace accountability are explored, including Patrick Lencioni’s research in The Five Dysfunctions of a Team.

First-time (or fairly new) supervisors, team-leads, or line-leads will gain valuable information and self-confidence in this workshop to become truly effective professionals. Consider this workshop a “Survival Guide” for many key areas supervisors encounter on a weekly basis including planning, delegation, feedback, and inspiring your team to excel. The true professional is a role model in leading people.