Learn how an inviting, kind, and encouraging workplace culture can engage and retain employees. We will explore how teams can practice "everyday engagement" through four steps suggested by Gallup. You will enjoy various resources on the topic of employee engagement to help you determine how to be the best leader and team player. Essentially, the focus is on individual strengths, meeting individual needs for success, and team focus on goals and expectations. It is as simple and as difficult as creating solid working relationships with each individual on your team. 

Participants will explore how positive human relations and ethical behavior affect the overall health and success of the organization. We will learn how a positive and respectful workplace culture enhances the relationships with customers, and the overall success of an organization. A variety of human resources topics and issues will also be explored that will help leaders be more mindful of managing with legal and ethical behavior.

We try to accomplish a great deal at work each day, right? We juggle a wide range of tasks and need to provide attention to our people with the deadlines looming. Learn how to better use your time, get lots done, and still make those important connections with your people. This workshop will help you improve your time management skills, hold more effective meetings, and conduct presentations so that your message is received well. Increase your confidence as a leader by improving your daily effectiveness. 

Whether we are dealing with external forces that keep us on our toes, or we are implementing an organizational strategy, change is a constant factor in our lives. Helping employees manage change is a required skill for leaders. This workshop provides methods for successful change management that includes the key to getting it right more times than not.

Participants explore the components of an effective team environment. Individual roles within the team and team problem-solving are examined and applied. The role of effective communications and its importance to team success is discussed.

Participants will learn how to define a conflict and use a 3-step conflict resolution model. The Three F’s are used to get to the heart of the problem as quickly as possible. Learn why people don’t do what they are supposed to do and ways to deal with problems leading to conflict. Lastly, participants will learn how to deal with the stress that inevitably appears when managing conflict situations.

Participants will learn about the four generations in our workplaces and how the generational similarities and differences can be viewed as an asset. Learn how to avoid frustration by gaining an understanding of the individuals from the generations have skills, talents, and knowledge to be appreciated and shared. Learn how to make this happen to gain a competitive advantage with your specific workforce.

Participants will learn basic problem-solving techniques and the concept of Six Sigma. Problem-solving tools such as 5Whys and Fishbone Diagraming are learned and practiced. Personal accountability for problem-solving while on the job is emphasized.