Stepping into a supervisory role can be both exciting and overwhelming. This course provides practical tools, strategies, and insights to help you lead with confidence while maintaining balance and avoiding burnout. Designed for new and emerging supervisors, you’ll learn how to set clear expectations, build strong relationships, and develop effective leadership habits that will serve you well in your first year and beyond.

Emotional intelligence plays a vital role in effective communication, teamwork, and leadership. In this focused three-hour session, you will explore the core components of emotional intelligence—self-awareness, self-regulation, empathy, social skills, and motivation—and learn practical strategies to apply them in real workplace situations. Through discussion and interactive activities, you’ll gain tools to better navigate challenges, strengthen professional relationships, and contribute to a more positive and productive environment.

Success at work depends not only on what you do, but how you work with others. This course helps participants develop practical skills for navigating workplace relationships with confidence and professionalism. Through real-world scenarios and interactive discussion, learners will explore communication styles, managing difficult conversations, understanding workplace dynamics, and building positive working relationships across roles and personalities. Ideal for employees at any stage of their career who want to strengthen collaboration, reduce conflict, and create a more productive work environment.