The leap from Supervisor to Manager is more than just a change in title—it is a fundamental shift in how you create value. You are no longer responsible for just the output of a group; you are responsible for the environment in which that group operates.

This course provides the advanced leadership toolkit required to stop managing individual tasks and start managing the systems, culture, and strategy that drive them. Through this program, you will learn to navigate the complexities of management, balancing the needs of your people with the demands of the business.

Stepping into a supervisory role can be both exciting and overwhelming. This course provides practical tools, strategies, and insights to help you lead with confidence while maintaining balance and avoiding burnout. Designed for new and emerging supervisors, you’ll learn how to set clear expectations, build strong relationships, and develop effective leadership habits that will serve you well in your first year and beyond.

Emotional intelligence plays a vital role in effective communication, teamwork, and leadership. In this focused three-hour session, you will explore the core components of emotional intelligence—self-awareness, self-regulation, empathy, social skills, and motivation—and learn practical strategies to apply them in real workplace situations. Through discussion and interactive activities, you’ll gain tools to better navigate challenges, strengthen professional relationships, and contribute to a more positive and productive environment.

Success at work depends not only on what you do, but how you work with others. This course helps participants develop practical skills for navigating workplace relationships with confidence and professionalism. Through real-world scenarios and interactive discussion, learners will explore communication styles, managing difficult conversations, understanding workplace dynamics, and building positive working relationships across roles and personalities. Ideal for employees at any stage of their career who want to strengthen collaboration, reduce conflict, and create a more productive work environment.